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Football Manager 2009 [informacje oficjalne]


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SEGA are aware that there have been some problems with the activation of Football Manager 2009 today. This has been due to a combination of issues relating to the printing of keycodes and the huge demand for the game

 

A solution is in place and is starting to clear the problem, we are confident that the issue will be solved today. The chances of successful authentication are increasing hourly. At this point consumers still experiencing difficulties are advised to leave a 10 minute gap between authentication attempts.

 

SEGA apologises for the disappointment caused by the problems with activating the game and asks for Football Manager fans to remain patient.

 

http://community.sigames.com/showthread.php?t=61131

 

http://keylookup.fm2009.softanchorinsight.com/

 

Those of you experiencing trouble deciphering the 0 and O’s or the 1 and I's in your unlock code, please enter the code as you understand it into the above URL.

 

You will then be presented with the correct key, which you can copy and paste into the activation screen.

 

Please accept our utmost apologies on this issue.

 

 

ANYBODY EXPERIENCING ERROR -51 or -52 PLEASE DO THE FOLLOWING:

 

Persons experiencing an Error [-51] or [-52] when trying to activate their copy of the game should follow the instructions below.

 

The error messages relate to a failure to create a licence [-51] and failure to read from a licence [-52]. Therefore, the problem lies with the file system access and is not contributable to firewall programs. Anti-virus programs may be a contributing factor, this is still under investigation - we would ask that you follow the process below 'with' anti-virus on and if you are still failing to activate, please reboot and turn off antivirus.

 

1) On receiving the error, please uninstall the game

2) Please navigate to the following directory:

 

XP users: C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate

Vista users: C:\Program Data\Sports Interactive\Football Manager 2009 Certificate

 

3)Please ensure that it is the \certificate directory you are located in

 

4) Delete all content

 

5) Reboot the machine

 

6) Re-run the installation programme and retry activation - ensuring you have 'verified' your key using the following website: http://keylookup.fm2009.softanchorinsight.com/

 

7) You should now be activated

 

If you are unable to activate, please try the following:

 

A)**VISTA USERS ONLY** Re-run the process above, when at Step (6) - try running the installer under Adminstrator privileges (you need to locate the Setup.exe file, right click and 'Run as Administrator)

 

B) ALL USERS - Re-run the process, but before Step (1) , please disable your Anti-virus software

 

http://community.sigames.com/showthread.php?t=61131

Odnośnik do komentarza
We can confirm that earlier issues with our activation servers have now been worked through - anyone using online activation should be good now - including people with "Trial period expired" or "703" errors - both via Steam & Uniloc installation paths.

 

We (SEGA & Sports Interactive) can only apologise for these issues, and now we should have more time stay on these forums to try to answer as many questions & issues as possible.

Odnośnik do komentarza

Wyjaśnienie weekendowych problemów z aktywacją gry.

 

W skrócie: pierwszym problemem był wybór czcionki, którą wydrukowany był kod rejestracyjny. Problem dostrzeżono parę dni przed premierą, stąd serwery Uniloca z softem pomagającym w identyfikacji prawidłowego kodu.

 

Problem drugi był o wiele poważniejszy, ale nie z winy Uniloc/SEGA - serwery rejestracyjne zostały poddane atakowi DDoS (!!!!!!), a że rejestracja telefoniczna też je wykorzystuje, niedostępny stał się cały system. Obecnie serwery działają poprawnie, natomiast rejestracja telefoniczna nadal jest atakowana. Mimo to przez weekend zarejestrowano ponad 200.000 egzemplarzy FM 2009 (co zapewne stanowi rekordowy wynik dla gier z tej serii).

 

SEGA and Sports Interactive explain authentication problems with Football Manager™ 2009

 

After prolonged issues with pre-release piracy, this year SEGA and Sports Interactive decided to implement a new copy protection system for Football Manager 2009. The incorporation of Uniloc's copy protection system for the game has unfortunately caused a number of unexpected difficulties which SEGA would like to explain to any customers who may have experienced problems authenticating their copy of Football Manager 2009 since it launched on Friday November 14th.

 

The first problem was that the printing of the keycodes on the in-game manuals. The choice of font meant that some customers were unable to decipher their authentication keycode correctly due to some of the different characters in the keycode looking very similar. On realising this on the Thursday evening, SEGA worked closely with the team at Uniloc to update code on the authentication servers to work around the problem. This situation does not affect customers in Australia and America where the keycodes were printed without any issues.

 

The authentication servers then suffered a distributed denial of service (DDoS) attack from an external party which significantly delayed the distribution of the solution for several hours. The knock-on effect of the DDoS attack subsequently necessitated that the phone line keycode activation, which also runs through the online authentication servers, had to be suspended so that the online authentication servers could be prioritised. Since this time the individual phone lines have been under constant DDoS attack. Unfortunately this means that some customers are still experiencing difficulties authenticating their copy of the game via phone activation, although the online server authentication is currently working as it should be.

 

SEGA would like to stress that while there are still some problems being experienced with customers trying to authenticate their game via phone, everything is being done to ensure that this is resolved as soon as possible. SEGA and Sports Interactive take pride in producing the very best Football Manager year on year, and regret that this unfortunate situation has arisen. SEGA and Sports Interactive would like to unequivocally apologise to any customers who have experienced difficulties in authenticating their game, restate their desire to solve every issue encountered in the process, and enable all customers to be able to play and enjoy Football Manager 2009.

 

Despite the issues that some users faced at the weekend, and since its launch on Friday, Football Manager 2009 has authenticated over 200,000 copies globally, but all at SEGA and Sports Interactive are determined for the small amount of people who are still having issues to be up and running as soon as possible. For those who are still experiencing problems, please do contact our Customer Services department at www.sega-europe.com/support, or visit our game forums at http://community.sigames.com/showthread.php?t=63556 where a FAQ is available for those still having issues.

 

Statement ends.

 

http://community.sigames.com/showthread.php?t=66802

Odnośnik do komentarza
  • 4 tygodnie później...
Sports Interactive and SEGA Europe Ltd. can today announce that they have signed a deal with Arsenal Football Club to release an exclusive Arsenal Special Edition of Football Manager™ 2009.

 

The Special Edition will be fully skinned with Arsenal colours and club logo, and will feature all of the official Arsenal player photos. Set for release before Christmas and available through Arsenal.com and the club’s official stores, the Special Edition will offer Arsenal fans a unique way to experience the fastest selling version of the Football Manager series, which is currently No.1 in the UK PC charts.

 

Przed świętami w Anglii wychodzi kolekcjonerska wersja FM 2009 dla fanów Arsenalu, z własną skórką i facepackiem.

Odnośnik do komentarza
patch 2 is now in final testing, which will take a few days. Doesn't mean that it'll pass that phase, of course, but it stops people asking in this thread when it's out. We'll only give info about the patch once it has passed through the final test phase, so please note that any questions about it on this thread will be ignored, and likely deleted.

 

Znaczy się że patch 9.2.0. jest w trakcie finalnych testów, które zajmują kilka dni. Nie oznacza to oczywiście, że te testy przejdzie.

Odnośnik do komentarza

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